Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour answer guarantee with all of our shared web hosting plans packages, meaning that every single assistance request you post will undoubtedly be responded to within 60 minutes maximum. Our support crew members have been qualified to speedily take care of any issue and to provide you with quick guidance on any issue that you possibly have.
A Top–quality Support Service
Our assistance service is offered by a crew of educated consultants who’re ready to respond to your request as quickly as possible. You are able to contact the tech support team crew by starting a tech support ticket from your Web Hosting Control Panel or by sending us an email. On business days, you may also call us on the telephone or make use of the live chat solution.
An Intuitive Help Section
If you want help while performing tasks within the Control Panel, you could always click on the Help key and track down your concern in the selection of articles or blog posts that will pop up. We have as well turned most of the content articles into educational videos. The list of educational videos will show up if you click on the Videos key located on the top right.