Many persons who begin using their first web hosting account, or switch companies, usually have queries concerning how given things are executed or encounter complications when setting up different things such as e-mails, website settings, and so on. This is the reason why, some web hosting companies have prepared documentation with the most popular questions and problems in order to help their customers receive info swiftly and seamlessly. Consequently, the tech support team can spend more time on actual issues that some clients may be experiencing, because the solution for the smaller things will already be available online and customers will be able to cope with them without having to touch base with the support team. Having detailed documentation is really important, particularly for new users without any prior experience whatsoever, since the web hosting service involves an enormous amount of features and lots of individuals can get bewildered about what to do. A good information repository can both help you execute the operations that you want and find out how the web hosting service functions in general.
Extensive Online Documentation in Shared Web Hosting
All shared web hosting plans
that we offer come with an extensive knowledge base where you can find everything you may ever need to know about your web hosting account. Regardless of whether you’re intending to create a brand new MySQL database, to forward a domain name
by means of an .htaccess configuration file or to set up an e-mail address on your desktop PC or handheld device, you can just check our help articles and all the info that you need will be there. When you open a specific section of the Hepsia Control Panel, you can see articles that are associated with the features that you can access through it. If you wish to check the entire collection of articles and get familiar with all the features that Hepsia is offering, or simply to read generic information about the hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost to cover any obstacle that you could possibly chance upon, but in case you do not find the information that you’re searching for, you can always contact us, as our technical support team representatives are available to you around the clock.