Service Uptime Guarantee
What precisely is contained in the service uptime guarantee and why is it so important when you select your hosting service supplier?
In most cases users check the features they are going to get with a given shared web hosting plan and tend to forget something just as significant - the service uptime. As effective as a plan could be, frequent downtimes could lead to lower search engine rank and lost potential customers whatever the reason behind them may be. After all, not many people would come back to a website that's not available half the time, not mentioning the wasted funds if you've invested in a marketing and advertising campaign. That is why, when you buy a new web hosting package, you should make sure that the service shall be stable and your websites will be online all the time. This means a boost in traffic, or in case that you have got an online store, for instance, better uptime usually means more satisfied clients.
Service Uptime Guarantee in Shared Web Hosting
All our shared web hosting
packages come with a 99.9% service uptime warranty. We can easily achieve that by using a cutting-edge cloud hosting platform in which each and every service (files, emails, databases, etc.) has its own cluster of web servers. We do not run everything on just a single machine as most companies do, so we have pretty much eliminated the downtime of any service and even in peak times we can balance the load between machines for the best possible performance of your web sites. If one web server fails, the other ones inside the cluster will take over in order to enable uninterrupted work of the websites. To protect yourself from infrastructural difficulties, our hosting server facilities use highly effective diesel backup generators as well as several independent Internet providers as to ensure that website visitors will be able to reach your internet sites no matter what. We also have a group of knowledgeable administrators monitoring the servers 24/7/365.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server
, what offline software and / or script-driven apps you set up on it or when you reboot it, we can guarantee that it's going to be accessible at least 99.9% of the time. Your web server is going to be situated in our state-of-the-art facility at the heart of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and a number of Internet providers, so no blackouts or other infrastructural problems will affect the proper functioning of your websites at any time. Our expert crew of system administrators will ensure that if your server freezes for some reason, it'll be restarted immediately. In order to avoid any probability of equipment failures, we'll give you a server with new and carefully tested hardware components to make sure that all of your sites are functioning no matter what.